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Faqs - If I am disabled am I able to buy without VAT?


Yes, if you are registered disabled, then you may be eligble to purchase without paying any VAT. All sight and hearing disabilities are eligible.

Other disabilities are generally acceptable also, but in all cases we would need a declaration of eligibility to receive zero VAT.

If you don't have one but are eligible then you can download it here:


The Disability Eligibility Declaration for Zero Rated VAT Form



You need to print out the form, fill it in then either scan and email it to us at sales@matobmobile.co.uk or fax it to us 0870 4321996 and we will contact you to process your order.

If you would like any help please don't hesitate to give us a call on 0845 2177712 or send us a message on the contact us page

If you are in any doubt as to whether you are eligible to receive goods zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or contact the National VAT Advice Service on 0845 010 9000

Please note unfortunately we are unable to refund VAT after you have placed your order.

The Matobmobile Team



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